How ChatInHome works
From connecting your Page to answering your first customer — built entirely on Meta's official Messenger Platform.
- 1
Sign in with Facebook
ChatInHome uses Meta's official Facebook Login. You approve the permissions on Facebook; we never see your password.
- 2
Connect your Pages
Choose which Pages ChatInHome may manage. For each Page we store an encrypted access token, check permissions and subscribe to Messenger webhook events. A Page is only shown as connected once these checks pass.
- 3
Messages arrive in real time
When someone messages your Page, Meta sends a signed webhook. We verify the signature, store the event durably, deduplicate it and push it to every teammate's inbox within moments.
- 4
Reply, assign and automate
Your team replies from the shared inbox; automations handle routine questions and hand off to a person when needed. Every send passes through the Messenger Send API and respects the 24-hour window and opt-outs.
- 5
Measure and improve
Analytics show message volume, first-response and resolution times per Page and per teammate, computed from stored records.
What ChatInHome does not do
- Access or automate personal Facebook inboxes
- Scrape comments, profiles or groups
- Message people who never contacted your Page, or bypass Messenger's messaging window
Answer every Messenger conversation, together.
Connect your Facebook Page in a few minutes.
Get started