ChatInHome

How ChatInHome works

From connecting your Page to answering your first customer — built entirely on Meta's official Messenger Platform.

  1. 1

    Sign in with Facebook

    ChatInHome uses Meta's official Facebook Login. You approve the permissions on Facebook; we never see your password.

  2. 2

    Connect your Pages

    Choose which Pages ChatInHome may manage. For each Page we store an encrypted access token, check permissions and subscribe to Messenger webhook events. A Page is only shown as connected once these checks pass.

  3. 3

    Messages arrive in real time

    When someone messages your Page, Meta sends a signed webhook. We verify the signature, store the event durably, deduplicate it and push it to every teammate's inbox within moments.

  4. 4

    Reply, assign and automate

    Your team replies from the shared inbox; automations handle routine questions and hand off to a person when needed. Every send passes through the Messenger Send API and respects the 24-hour window and opt-outs.

  5. 5

    Measure and improve

    Analytics show message volume, first-response and resolution times per Page and per teammate, computed from stored records.

What ChatInHome does not do

  • Access or automate personal Facebook inboxes
  • Scrape comments, profiles or groups
  • Message people who never contacted your Page, or bypass Messenger's messaging window

Answer every Messenger conversation, together.

Connect your Facebook Page in a few minutes.

Get started